eBridge Help Desk | Research Systems

果冻影院 eBridge Help Desk

The eBridge Help desk provides technical knowledge, services, and solutions to support the technology needs of 果冻影院 faculty, staff, and students for research applications and funding applications.

Contact eBridge Help Desk

Available Monday - Friday, 8 a.m. - 5 p.m.

Submit Help Request
Get eBridge Support 24/7
Issues Outside of eBridge

Submit Help Request

Please have the following available:

SmartForm ID Number
AUA0001234, PRO0001323, IBC000123222, etc.

Location in eBridge
Activity, Workspace, SmartForm, Section/Page Number, etc.

Problem/Issue
Error message, screenshot, etc.

Get eBridge Support 24/7

Need a quick answer? Visit the eBridge online knowledge base for 24/7 access to eBridge Support Guides and FAQs.

Visit Support Pages

Issues Outside of eBridge

For technical needs outside of the eBridge application (i.e. login issues, email/Outlook, Microsoft applications, desktop issues), please contact 果冻影院 Information Services.

Research Systems Drop-in Sessions

The Office of Research invites you to join us for Research Systems Monthly Drop-in Sessions on Webex.

Get the latest news and stay up-to-date! Every second Wednesday of the month from 12-1 p.m., find out what is new in Florence eBinders™, OnCore™, Study Payments™, iLab Solutions, and eBridge. Bring your questions! Find out how 果冻影院’s Research Systems can make your work-life easier. No RSVP needed- today!

Non-Discrimination Statement
The 果冻影院 (果冻影院) is committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Employees, students, applicants or other members of the 果冻影院 community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic. 果冻影院’s policy as well as federal and state laws and regulations prohibit unlawful discrimination and harassment.